• Understand your current KM program and goals/desired stateo How does effective knowledge transfer benefit your mission?o Primary knowledge transfer processeso Effectiveness/gaps of current technologyo Ability to document business value Describe a $20MM Chevron KM success storyo Reiinforce sharing behaviors
Jeff is a recognized thought-leader, innovator and knowledge strategist with over 30 years of experience and expertise in organizational knowledge management and knowledge transfer. He designed and championed Chevron’s global knowledge strategy which created multi-billion-dollar cost savings and performance improvement. He helps clients create knowledge-driven enterprises that deliver extraordinary business value through innovation, accelerated workforce competency and performance, talent retention and cost reduction. Jeff’s expertise includes: knowledge transfer, collaboration, learning, knowledge and information management, change management, innovation, visualization and SharePoint architecture and information technology. He has incorporated these concepts in Visual-KnowHow, a next-generation SharePoint collaboration technology.